1. Introduction

Maple Leaf Movers respects your privacy. This Privacy Policy explains what personal information we collect, how we use it and how we protect it when you visit mapleleafmovers.ca or use our moving services in Red Deer and Central Alberta.

By using our Website or contacting us, you agree to the practices described here.

2. Information We Collect

Information you give us:

• Name, phone number and email address
• Moving and pickup/delivery addresses
• Moving date, home size and service requested
• Any details you share about your belongings or special items
• Messages sent through our forms, phone & email.

Information collected automatically:

• IP address, browser type and device information
• Pages visited, time spent and referring website
• Cookies and similar technologies (see Section 6)

3. How We Use Your Information

We use your information to:

• Respond to quote requests and questions
• Provide, schedule and manage moving services
• Send booking confirmations and service updates
• Process payments and keep business records
• Improve our Website and services
• Prevent fraud and meet legal obligations
• Send promotions or updates, only with your consent where required

4. Sharing Your Information

We do not sell your personal information. We may share it only with:

• Service providers who help us run our business (website hosting, email, payment processing, analytics)
• Our moving crew and subcontractors, only as needed to complete your move
• Insurance providers, if a claim is made
• Authorities, when required by law or to protect rights and safety

5. Consent and Marketing Emails

We collect, use and disclose personal information with your consent, as permitted by Alberta’s Personal Information Protection Act (PIPA) and other applicable Canadian laws. We send marketing emails or texts only with your consent, in line with Canada’s Anti-Spam Legislation (CASL). Every marketing message includes an easy way to unsubscribe. You can withdraw consent at any time.

6. Cookies and Analytics

Our Website may use cookies and tools such as Google Analytics, Google Ads and Meta Pixel to understand traffic and improve our marketing. You can manage or disable cookies in your browser settings. Blocking cookies may affect some features of the Website.

7. Data Retention

We keep your information only as long as needed for the purposes above, or as required by law (for example, tax and accounting records). When it is no longer needed, we delete or anonymize it.

8. Data Security

We use reasonable safeguards to protect your information, including secure hosting and limited access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Third-Party Links

Our Website may link to other websites (such as Google Maps or social media). We are not responsible for their privacy practices. Please read their policies.

10. Your Rights

You may ask to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion, where legally possible
• Withdraw consent for marketing or other uses

To make a request, contact us using the details below. We may need to verify your identity first.

11. Children’s Privacy

Our Website and services are not directed to children under 13. We do not knowingly collect their information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted here with a new “Last Updated” date.

13. Contact Us

Maple Leaf Movers
Street Address: 323 Lancaster Drive
📞 [+1 4035961118] | ✉️ [mapleleafmovers698@gmail.com]